Rafael Solomon

Affiliate manager, Music producer, Sales, Customer support

Addis Ababa, Ethiopia, 1000, Addis Ababa, ET.

About

Highly committed Gen Z professional with a unique blend of experience in digital content creation (TikTok influencer), affiliate management, and customer support within the cryptocurrency and financial sectors. I am adept at building robust relationships, driving sales, and providing exceptional support, demonstrating a steadfast dedication to achieving objectives. Seeking opportunities in sales, affiliate management, or customer support where my strong communication and problem-solving skills, coupled with a digital-first approach, can drive immediate impact and contribute significantly to growth.

Work

Freelancer

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Affiliate Manager

Addis Ababa, Addis Ababa, Ethiopia

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Summary

Leads Key Opinion Leader (KOL) identification and engagement strategies, driving brand visibility and user acquisition for a crypto Exchange through targeted outreach.

Highlights

Orchestrated comprehensive KOL sourcing initiatives across social media and email channels, identifying and compiling a robust pipeline of high-quality key opinion leaders to enhance brand reach and user engagement.

Private

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Music producer

Addis Ababa, Ethiopia

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Summary

Created mix master's from scratch. Made different instrumental beats which was used for a movie. Collaborated with various artists and made music which hits. I am currently working on a new album with my own artists.

Addis FX

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Customer Support

Addis Ababa, Ethiopia

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Summary

Supporting the community through an online chat. Solving users' problem and provide an update. Create FAQs to minimize load on customer support. Create video contents for the channel. Create designs using FIGMA for posts.

Ido's Music Instrument Importer PLC

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Sales

Addis Ababa, Ethiopia

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Summary

Proactively identify and pursue new sales opportunities with music stores, schools, recording studios, event organizers, and individual musicians. Negotiate pricing, terms, and conditions to secure profitable sales agreements. Build and maintain strong, long-lasting relationships with key clients through regular communication, visits, and exceptional service. Understand customer needs and recommend appropriate musical instruments and solutions. Address customer inquiries, resolve issues, and provide after-sales support to ensure customer satisfaction.

Languages

English

Fluent

Amharic

Native

Skills

Customer Support

Customer Support Management, Technical Support, Issue Resolution, Customer Satisfaction, CRM Systems.

Communication

Active Listening, Empathy and Emotional Intelligence, Feedback & Responsiveness, Persuasion.

Digital Marketer

Strategic Thinking & Planning, Data Analysis & Reporting, Content Creation, Adaptability & Continuous Learning.

Time Management

Managing time effectively, Planning and Goal Setting, Prioritization, Self-Discipline and Self-Regulation.

Affiliate Managment

Recruitment & Onboarding KOLs, content creators and influencers, Relationship Building & Communication, Performance Analysis & Optimization, Marketing & Creative Asset Management.